Many users of Windows save their downloaded files to the Desktop or the My Documents and then have them organized into folders by various different headings. Occasionally, we have encountered customers who have files they have unzipped but then only can open about half of the folders. The files are complete, their download has been complete but they still are unable to open some of the folders.

The problem lies in where the files are being saved. If you are saving to your desktop, you are:
1. in your C: drive;
2. in your Documents and Setting folder;
3. in your user name folder;
4. in your desktop folder;
5. and then on into the folders that you have created yourself to be able to organize your download files.

This puts you already 5 levels into a directory structure. As you further organize and sub-organize
your elements, eventually you reach a point where Windows doesn’t go any deeper in a directory structure
and suddenly it won’t let you see any further into the folders.

The way to work around this is to create another place to save your downloads. Although saving to the
desktop is convenient, it really isn’t meant to be a place to save things with a lot of sub-folders. If you have another drive, it works well to use it for saving your downloads. External hard drives are becoming more popular as a location to save scrapbooking files as they drop in cost. No matter where you do save them, the easiest thing to do is create a new folder in the root of one of your drives called Downloads, My Scrapbook Sets, or whatever you choose. Then you can further subdivide within this category and should have no problem
seeing all of your files.